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Computer Science

Software QA

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Information and Communications Technology

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Database Administrator

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Accountant

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Job Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's&nbsp;degree in Computer Engineering or a related field is a must.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; +3 years experience in Technical Support.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Efficient troubleshooting abilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under pressure and handle multiple problems simultaneously.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills in English·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good Experience with Microsoft operating systems.Job Description:<ul><li>Identifying hardware and software solutions.</li><li>Troubleshooting technical issues.</li><li>Diagnosing and repairing faults.</li><li>Resolving network issues.</li><li>Installing and configuring hardware and software.</li><li>Talking to customers through a series of actions to resolve a problem.</li><li>Following up with clients to ensure the problem is resolved.</li><li>Replacing or repairing the necessary parts.</li><li>Supporting the roll-out of new applications.</li><li>Providing support in the form of procedural documentation.</li><li>Managing multiple cases at one time.</li><li>Testing and evaluating new technologies.</li><li>Office 365 support &amp; troubleshooting</li><li>Printers setup &amp; troubleshooting</li><li>IP Telephony setup &amp; troubleshooting</li><li>IT &amp; Office purchases (Pricing, Quotations, etc…)</li><li>Email configuration to support</li><li>PC format &amp; setup</li><li>Active directory administration &amp; support</li></ul>&nbsp;&nbsp;

IT Support 

Start your career and experience with us

Be part of WSM 

Start your career with us, And create a new experience

WSM in Hai'l

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We at WSM seek to meet your needs in developing the digital aspect of the facility by providing integrated and smart technical solutions that are compatible with your system’s business and services to raise workflow performance and digital quality. We have professionals with extensive experience in the field who in turn will work on innovation and development of applications, systems, and databases Which facilitates the work, no matter how complex.

Technical solutions

Professional Services

Managed Services and Business Support

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We work with you to design a strategy frameworkIntegrated digital transformation that enhances the strengths, using the capabilities available in your system.

Digital transformation

Strategic and digital transformation plans

Enterprise architecture for digital transformation

Technical consultations 

Develop and improve work procedures

Providing professional human resources

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One of our most important objectives is to promote and build solid foundations that support decision-making, based on valid facts, and supported by databases and indicators that support your decision-making.

Decision making Support

Data management and Governance Services

Opinion polls and Research Services

Big Data Services

Evaluate, establish and manage databases

Technology Services Artificial Intelligence

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We ensure to design the complete customer experience journey until the product is received by the end-user. Based on design, ease of use, and functionality, the service can be provided to any private or government sector.

Customer experience

Customer Experience Development Services

User Interface Development Services

Brand Measurement

Jobs

WSM in Hai'l

are you qualified !?